Loading...
Serving Surprise, AZ and surrounding areas. (602) 836-3905
Effective date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website at surpriseasphaltpaving.com (the "Site") and any services provided by Surprise Asphalt Paving ("we," "us," or "our"). By accessing the Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site or request our services.
By using this Site or engaging Surprise Asphalt Paving for services, you represent that you are at least 18 years old and have the legal authority to enter into a service agreement. If you are acting on behalf of a property owner or business entity, you represent that you have authority to bind that party to these Terms.
Surprise Asphalt Paving provides asphalt paving, sealcoating, repair, and related services to residential and commercial properties in the Surprise, AZ area and surrounding West Valley communities. The specific scope of work for each project is defined in a written estimate or work order provided to the customer before work begins.
We reserve the right to decline to provide services for any reason, including but not limited to safety concerns, site accessibility issues, or project scope that falls outside our service offerings.
Estimates are provided based on the information available at the time of the site visit and are valid for 30 days from the date issued, unless otherwise stated in writing. An estimate is not a guaranteed price. Final pricing may vary if the actual scope of work differs from what was assessed during the estimate visit - for example, if additional damage is discovered during excavation or base preparation.
Material costs are subject to change based on market conditions. If material prices change significantly between the estimate date and the scheduled work date, we will notify you before proceeding. No work will begin without your written or verbal approval of any material price changes.
Written estimates provided via email or paper are the only binding price commitments. Verbal quotes are approximations only.
Scheduling is subject to crew availability, weather conditions, and material delivery. We will provide you with an estimated start date and notify you of any changes. We reserve the right to reschedule work due to unsafe weather conditions, including high temperatures that make asphalt application inadvisable, or rain that would compromise the quality of the finished work.
If you need to cancel or reschedule a confirmed job, please notify us as soon as possible. Cancellations made less than 48 hours before the scheduled start date may be subject to a trip charge or mobilization fee, which will be communicated to you in advance. Jobs for which materials have already been ordered or crews mobilized may be subject to additional charges reflecting actual costs incurred.
Payment terms are specified in the written estimate or work agreement for each project. In general, a deposit may be required before scheduling, with the balance due upon completion of the work. Specific payment amounts and schedules will be communicated in writing before work begins.
Accepted payment methods will be listed in your work order or invoice. Invoices not paid within the agreed timeframe may be subject to late fees. We reserve the right to suspend or discontinue services on accounts with outstanding balances.
If a dispute arises regarding a payment or invoice, please contact us in writing at contact@surpriseasphaltpaving.com within 10 days of receiving the invoice.
You are responsible for the following before work begins:
We are not liable for damage to unmarked underground utilities or structures caused by work performed on your property.
If a written warranty is included with your work agreement, the terms of that warranty govern. In the absence of a written warranty, work is provided "as is."
Asphalt surfaces are subject to natural deterioration over time from UV exposure, heat cycling, vehicle traffic, and environmental factors. Normal wear is not covered by any warranty. Warranty claims arising from pre-existing conditions, customer-caused damage, failure to follow post-installation care instructions, or events outside our control (including extreme weather) are not covered.
THE SITE AND ALL INFORMATION ON IT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SURPRISE ASPHALT PAVING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability to you for any claim arising from or related to our services shall not exceed the amount you paid us for the specific project giving rise to the claim.
In the event of a dispute arising from your use of the Site or our services, we encourage you to contact us first at contact@surpriseasphaltpaving.com to try to resolve the matter informally. Most concerns can be addressed quickly with direct communication.
If informal resolution is not successful, disputes shall be resolved through binding arbitration conducted in Surprise, AZ, in accordance with the rules of the American Arbitration Association. You waive the right to participate in any class action related to our services.
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law provisions. Any disputes not subject to arbitration shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona.
We may update these Terms at any time. When we do, we will post the revised Terms on this page with an updated effective date. Continued use of the Site or our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
If you have questions about these Terms, please contact us:
Surprise Asphalt Paving